Parimatch log in help for Indian accounts

This page is for existing Parimatch account holders in India who cannot get past the log in screen, have been blocked after too many wrong attempts, or need to finish identity checks before a larger withdrawal. Each section starts from the problem rather than the features of the site, so find the situation that matches yours and follow the numbered fixes in order.

Where a detail depends on your device, your phone network or how your account was set up, the steps say so instead of assuming it applies to everyone.

Parimatch log in: check the basics before anything else

Most failed attempts at the log in screen come from a mistyped password, a page address that is not the one you registered on, or Caps Lock being switched on. Check those first, because every extra wrong attempt brings a temporary block closer.

1. Confirm the page address matches the site where you registered, and be cautious of lookalike domains.
2. Check Caps Lock and the keyboard language before you type the password.
3. Type the password exactly as set, with at least 8 characters including a lowercase letter, an uppercase letter and a number.
4. Submit once, then wait for the screen to change before pressing the button again.

If the form still rejects your details after these checks, switch to the forgot password option in the next section instead of repeating the same entry.

Parimatch forgot password: reset steps

The forgot password option is the quickest route back in when the password is lost. It works with the phone number on the account, so confirm that number is correct and reachable before you start.

1. Open the log in screen and select the Forgot password option.
2. Enter the phone number linked to the account.
3. Follow the on-screen prompts to finish the reset, and wait for each step to load before moving on.
4. Create a new password that meets the rules in the table further down this page.
5. Log in with the new password and update any saved password on your device.

• Do not reuse a password you have already used on an email, social or other account.
• Remove an old saved password from your phone or browser so it does not submit again.

If the reset does not go through, check that the phone number on the account is the one you entered, then contact support as described below rather than starting many resets in a row.

How to change password in Parimatch once you are in

Changing a password you still know is done from inside the app. In the Parimatch app, the Personal account tab holds the password option, alongside the balance, deposit and withdrawal screens and the area where verification documents are uploaded.

1. Open the Parimatch app and go to the Personal account tab.
2. Use the password option in that tab and follow the prompts.
3. Log in with the new password once the change is done.

Keep the phone number on the account reachable, because the forgot password option uses it.

Parimatch account blocked after wrong attempts

After several wrong password attempts the account is blocked for a period. The block lifts after 30 minutes, so the fastest route back is to stop, wait, and then reset the password once rather than testing old passwords one after another.

1. Stop entering the password from every device and every saved entry.
2. Wait 30 minutes before the next attempt.
3. Open the Forgot password option and reset the password with the phone number on the account.
4. Log in with the new password on one device first to confirm it works.

• Do not test several old passwords in a row while the account is blocked.
• Check Caps Lock and the keyboard language before the first attempt after the wait.
• Remove any saved password that keeps submitting the old value.

If the account stays blocked after the 30-minute wait and a password reset, contact support through a channel listed in the support section below, and state the phone number on the account.

Parimatch date of birth change for a mistyped birth date

The date of birth is entered at registration. A correction is made in the personal data settings, where you upload photos of your Aadhaar card together with a selfie of you holding it.

1. Open the personal data settings in your account.
2. Upload a clear photo of the front of your Aadhaar card.
3. Upload a clear photo of the back of your Aadhaar card.
4. Upload a selfie holding the Aadhaar card, then submit the documents.

• Use a photo in good light so every detail on the card can be read.
• Send only the documents the request asks for, and keep copies of what you sent.
• Make sure the corrected date matches the one printed on the Aadhaar card.

After submitting, check the status in your account settings. If a reviewer note appears, read it before you upload anything again.

Parimatch verification: what to submit and where it is checked

Verification is the identity check that governs how much an account can withdraw. Without it, withdrawals stay capped at a lower level, so complete it before attempting any larger withdrawal. The primary check is short and is done inside the account itself.

1. Open Personal Data and choose Account Confirmation.
2. Enter your 12-digit Aadhaar number.
3. Enter the SMS code sent to the mobile number linked to that Aadhaar.
4. Submit the form, then check the status in the same section.

• Count the 12 digits before you submit.
• Use the mobile number that is linked to your own Aadhaar card.
• Keep your phone nearby until the SMS code arrives, and use only the newest message.

If Parimatch asks for more than the primary check, the section below explains the email route for the extra documents.

When Parimatch asks for additional documents

Sometimes the review asks for more than the primary check, such as additional documents and a selfie holding the Aadhaar card. These are sent by email to support@parimatch.in, so read the full request before sending anything.

• Send the email only to support@parimatch.in, and check the spelling of the address before you press send.
• Hold the Aadhaar card in the selfie the way the request describes, with the card and your face both clearly visible.
• Send only the documents listed in the request, and keep a copy of everything you send.

Checking the status of uploaded verification documents

The status of each upload is visible in your account, so you do not have to wait for an email to learn what happened to a document.

1. Open account settings and go to Personal Data > Account Confirmation.

The same screen shows the status of each document and any reviewer notes.

• Read any reviewer note before you upload again.

Uploading the same files without the requested change gives the reviewer nothing new to check.

Who to contact when the fixes do not work

Contact support when you have tried the steps on this page and the problem is still there. Pick the channel you can reach most easily, and use the same phone number and account details in each message so the team can match the request to your account.

• Live chat is one of the support channels that the review site Goal.com India lists for Indian users.
• Email is the route for verification requests, at support@parimatch.in.

Never share your password or any one-time code with anyone, including someone who contacts you first and says they work for the operator. Note the date and channel of each contact so you can follow up without repeating the whole story.

Age rule and responsible play on your account

The review site BettingGuide reports that the terms of Parimatch prohibit anyone under 18 from using its services and websites, so an account and any recovery request must belong to an adult. Do not create, share or recover an account for someone younger.

Gambling should stay a choice you can afford to make. If an account is taking more time or money than you planned, step back from it and speak with someone you trust or a support service before you return.

• Set your own time and money limits before you start, and keep to them.
• Never bet to recover money that has already been lost.
• Do not let anyone else use your account on a shared device.

India's Promotion and Regulation of Online Gaming Act, 2025 prohibits offering online money games and advertising them, and it applies to services operated from outside India. This page does not change that position, so check it before you use any account.

Frequently asked questions

What should I check first if the Parimatch log in keeps failing?

Check the page address, then the password, including Caps Lock and the keyboard language. Make sure it meets the rules: at least 8 characters, including a lowercase letter, an uppercase letter and a number. After two or three careful attempts, stop and use the forgot password option rather than guessing further.

How to change password in Parimatch from inside the account?

In the Parimatch app, open the Personal account tab, use the password option there and follow the prompts. A new password needs at least 8 characters, including one lowercase Latin letter, one uppercase Latin letter and one number.

Why is my Parimatch account blocked after several wrong attempts?

After several wrong password attempts the account is blocked for a period, and the block lifts after 30 minutes. Wait that long, then reset the password with the forgot password option and the phone number on the account before trying again.

What is Parimatch verification and is it required before withdrawing?

Verification is the identity check completed under Personal Data > Account Confirmation. It uses your 12-digit Aadhaar number and an SMS code sent to the mobile number linked to that Aadhaar. Unverified accounts can only withdraw up to a set limit, so verification is needed before larger withdrawals.

How do I make a Parimatch date of birth change if I typed it wrong at registration?

Open the personal data settings in your account and upload a photo of the front and the back of your Aadhaar card, plus a selfie holding the card. Then check the status in your account settings and read any reviewer note before uploading again.

What if the Parimatch forgot password reset does not go through?

Confirm that the phone number you enter is the one linked to the account, because the reset is tied to that number. Check that you can reach it on the phone you are using, then start the forgot password option once more. If it still fails, contact support with the phone number on the account and avoid repeating the reset many times in a row.